I will never complain about Comcast or any other company after dealing with this dumpster fire of a cable provider called Hotwire Communications. They had to steal their name from a bigger company, that's how freaking shitty they are. They're based out of Philly but they have a lot of shady backroom deals with the newer buildings in Miami.
http://www.yelp.com/biz/hotwire-communications-miamiThey shadily got customers by signing exclusive and long deals with condo developers/apartment complexes and the buildings are only wired for them. Basically the only thing other thing you can get is directv...and that[s' only if you can actually mount a dish on your balcony that faces the right direction etc.
They're the worst company I've ever dealt with in any capacity. Their service itself is excrement, and their customer service department is worse. At least when Comcast works it's good. Their internet drops all the time and you can't DVR anything (even though you pay $15 a month for it and another $10 for an HD receiver) because the channels freeze randomly all the time for at least a few seconds.