Whoops - nice going AA
https://www.businessinsider.com/american-airlines-black-social-worker-lawsuit-kidnapping-white-toddler-2020-7
Did you read the same article I did?
A person told airline personnel for whatever reason they thought a child was kidnapped based upon a story that was recently in the news.
The airline followed its protocols investigating the claim checking out documentation etc.
After about 40 minutes everything checked out, the woman was allowed back on the fight with an apology.
And then women sues airlines for trauma therapy nightmares
"would not have suffered the mental, physical and psychological harm flight personnel inflicted upon her."
I'm sorry but the biggest problem here is this frivolous bullshit is allowed in the United States.
I understand that it's unfortunate that the woman had to get delayed 40 minutes. But if a person even stupidly thinks a child is kidnapped snd there are unusual circumstances (ie a baby with a person who flagrantly isn't their child) it's not unreasonable for the airline to take proper safety measures. Especially considering that this is a social worker with a random child, so it's surely likely they don't have a normal comfort zone you'd normally see with a young child and a guardian.
Was the woman beaten? Locked in a room? Unable to eat drink or pee? Was racially flagrant language used? None of these things are mentioned anywhere.
But it's OK someone hurt her feelings, so she should sue for hundreds of thousands of dollars